Frequently asked questions

Do I need an account?

No. There is no sign-up, no e-mail field and no password. Save your order ID — it is the only handle to the swap.

Will you ever ask for KYC?

No. We hold our own reserves and fill every swap from them, so there is no partner exchange behind us that could demand documents or freeze a payout. There is no verification step to fail and no compliance queue to land in.

Which assets are supported?

BTC, XMR, ETH, LTC, DASH and the ERC-20 stablecoins USDT, USDC and DAI. Any of them can be paired with any other.

How long does a swap take?

Most orders settle in 5 to 20 minutes. The slow part is chain confirmations: one for BTC and LTC, ten for XMR, and roughly thirty seconds of block time on Ethereum.

What are the limits?

Both are shown on the exchange form once you pick a pair. The minimum is small — just enough that network fees do not eat the payout — and the maximum follows the reserve of the asset you are receiving.

What does it cost?

A flat 0.4% service fee, plus the network fee of the outgoing chain. Both are already reflected in the quote you see before funding.

What if I send the wrong amount?

Under- and overpayments are processed at the rate current when the deposit is seen. If the amount falls below the minimum, use the refund address on the order page to get it back.

Do you keep logs?

Order records are dropped seven days after payout. Web server access logs are disabled, and the site loads no third-party resources of any kind.

Does the site need JavaScript?

It does not. Every page is plain HTML and CSS, and every action is an ordinary form submission. Scripts only refresh the reserve figures in the background.